Terms & Conditions:
The tariffs are exclusive of Goods and Service Tax (GST), unless mentioned otherwise. One month denotes 30 days unless specified otherwise.
The Plan s are intended only for personal use of included services. HashLINK reserves the right to discontinue Unlimited Data benefits offered as part of the Plans in case of misuse/ fraudulent use/ unauthorised telemarketing and commercial use. HashLINK believes t hat to provide the best possible experience for the most possible users with optimal capacity and network performance, it is necessary to encourage responsible use by consumers. To avoid abuse of Unlimited Data benefits by a few that affects the vast major ity of o ther users, for such plans, HashLINK will identify and treat any consumption by a customer beyond 1000 GB of data in a 30 day recharge cycle; as misuse of the benefits provided. Upon reaching such limit in a recharge cycle, HashLINK reserves the right to w ithdraw the plan benefits in the form of data use for such consumer without giving any prior notice.
The prepaid recharge once processed, can neither be refunded for cash nor be transferred to any other account.
Unutilized free benefits will be forfeited at the end of validity.
The data used by the consumers for Media applications, Video calls and other content available on internet would be uniformly debited against plan data allocation.
The Prepaid Fixed line tariff plans can only be availed by customers possessing a compatible Customer Premise Equipment.
The Subscribers are provided with advance recharge options in all of the plans with associated benefits and discounts. The subscribers are free to opt for any of these options or avail the monthly recharge option.
Data charges will be applicable for both incoming and outgoing video calls.
The plan MRP has components for connectivity and platform services. Please check the recharge invoice/ receipt for details.
One time refundable amount includes deposit for devices and advance towards installation services (Rs 1,000). Refundable only upon return of devices in working condition after disconnection of services.
It will take up to 15 working days to process the refund, and further 4-7 days to be credited in your account as per payee bank schedule.
HashLINK Service Equipment (Router / Set Top Box/ CPE ) provided to you shall always remain the property of the Company and /its Affiliates. You shall return the Equipment in same condition, subject to normal wear and tear, upon termination of HashLINK Fiber services by us or surrender of HashLINK Fiber Services by you, failing which the Company and/ its Affiliates shall have the right to recover necessary charges from you towards loss / damages to HashLINK Service Equipment as applicable.
Commercial use policy of 1000 GB applicable on all Truly Unlimited Plans.
The OTT subscription provided in eligible plans shall work in types and numbers of targeted devices defined by respective providers. The long-term subscription to OTT applications is subject to continuity of recharge. In case of gap in recharges or recharge with lower denomination, the subscription can be withdrawn a t the discretion of HashLINK and its affiliates i.e. Sakshi Educations.
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